Lockout Tagout
Our Clients
We would like to thank the following organisations who have pledged their trust in us and ordered lockout / tagout products.
CUSTOMER TESTIMONIALS
“Once again thank you and your company for your help with this project, having someone that understood our problem was a real help and we are very pleased with the solution you offered and the final outcome.
David Pitt” – Black Country Living Museum
“Just wanted to share our recent customer service experience with Total Lockout.In November 2017 we purchased a APB60N portable valve actuator which in June 2019 was reported to be faulted.
The first point of contact was Ian McDonnell who clearly explained the procedure for resolving the issue; the first step being to return the unit for inspection.
On receipt of the actuator Ian completed a visual examination and carried out some tests which uncovered an obvious fault on the output side of the unit and after contacting the Italian manufacturer a fault with the gearbox was identified which was not repairable on site.
The unit was shipped to Italy for inspection, repaired under warranty with no charges incurred and returned directly to the sewage site within 2-3 weeks.
Ian communicated regularly and dealt with our concern in a knowledgeable and professional manner making an ordinarily problematic situation easy and pleasant. Please pass on our comments and thank you for the resolving this issue so efficiently.”
Hilary Reed – Northumbrian Water